Privacy Policy
Last updated: 5/27/2025
1. Introduction
This Privacy Policy describes how we collect, use, and protect your information when you use our AI Dubb service. We are committed to protecting your privacy and ensuring the security of your personal data.
2. Information We Collect
2.1 Personal Information
- Name and email address when you create an account
- Payment information for subscription services
- Profile information you choose to provide
- Communication preferences and settings
2.2 Content Data
- Video files you upload for dubbing
- Audio content extracted from your videos
- Text transcriptions and translations
- Generated voice-over content
2.3 Technical Information
- IP address and device information
- Browser type and version
- Usage patterns and service interactions
- Error logs and performance data
3. How We Use Your Information
- Service Provision: To process your content and provide AI Dubb services
- Account Management: To create and manage your user account
- Payment Processing: To handle billing and subscription management
- Service Improvement: To enhance our AI models and service quality
- Communication: To send service updates and support responses
- Security: To protect against fraud and unauthorized access
- Legal Compliance: To comply with applicable laws and regulations
4. Data Processing and AI Training
Your uploaded content is processed by our AI systems to provide dubbing services. We may use anonymized and aggregated data to improve our AI models, but we do not use your specific content to train our models without explicit consent. Your original content is not shared with third parties.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly authorize us to share your information
6. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication systems
- Secure data centers and infrastructure
- Employee training on data protection
7. Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations:
- Account Data: Retained while your account is active and for a reasonable period after deletion
- Content Data: Processed content is typically deleted within 30 days after processing
- Usage Data: Aggregated usage statistics may be retained for service improvement
- Legal Requirements: Some data may be retained longer to comply with legal obligations
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your data
- Objection: Object to certain types of data processing
- Withdrawal: Withdraw consent for data processing
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
10. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data when it is transferred internationally, in compliance with applicable data protection laws.
11. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]